Privacy Policy

1. Information We Collect

We may collect the following types of personal data:

1.1 Information You Provide

• Contact Information: Name, email address, phone number when you fill out our contact forms or subscribe to our newsletter.
• Business Information: Company name, job title, and project requirements when you inquire about our services.
• Communication Data: Messages, feedback, and correspondence you send to us.

1.2 Information Collected Automatically

• Device Information: Browser type, operating system, IP address.
• Usage Data: Pages visited, time spent on pages, referring URLs through Google Analytics.
• Cookies: Essential and analytics cookies to improve your browsing experience.

2. Purpose of Data Collection

We collect and process your personal data for the following purposes:

• To respond to your inquiries and provide requested services.
• To send newsletters and marketing communications (with your consent).
• To improve our website functionality and user experience.
• To analyze website traffic and user behavior.
• To comply with legal obligations.

3. Legal Basis for Processing

Under the DPDP Act, 2023, we process your data based on:

• Consent: For newsletter subscriptions and marketing communications.
• Legitimate Interest: For responding to service inquiries and improving our services.
• Legal Obligation: When required by applicable laws.

4. Data Sharing and Third Parties

We may share your data with the following third-party service providers:

• HubSpot: For form submissions and customer relationship management.
• Google Analytics: For website analytics and traffic analysis.
• Google Tag Manager: For managing marketing tags.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Contact Form Data: Retained for up to 3 years after the last interaction.
• Newsletter Subscriptions: Until you unsubscribe.
• Analytics Data: As per Google Analytics retention settings (26 months).

6. Your Rights Under DPDP Act, 2023

As a Data Principal, you have the following rights:

• Right to Access: Request information about the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data, subject to legal requirements.
• Right to Withdraw Consent: Withdraw consent for data processing at any time.
• Right to Grievance Redressal: File complaints about data processing practices.
• Right to Nominate: Nominate another person to exercise your rights in case of your death or incapacity.

To exercise these rights, please contact our Grievance Officer (details below).

7. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Required for website functionality.
• Analytics Cookies: Google Analytics cookies to understand user behavior.
• Marketing Cookies: Used for remarketing and advertising purposes.

You can manage cookie preferences through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission.
• Secure hosting infrastructure.
• Access controls and authentication protocols.
• Regular security assessments.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Grievance Officer

In accordance with the DPDP Act, 2023, we have appointed a Grievance Officer to address your concerns regarding personal data processing:

12. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us: